Business Development Manager – Bancassurance & Alternative Channels at AAR Insurance

Overall Purpose of the Job

Reporting to the Group Head of Distribution, the Business Development Manager – Bancassurance & Alternative Channels is responsible for achieving budgeted company revenue and profitability through effective partnerships with various banks and microfinance institutions. He/she shall spearhead the distribution of both existing and new products through the various banks and microfinance channels while putting effective relationship management and market intelligence at the forefront.

Key Responsibilities

• Develop account strategy to unlock potential with key banks, microfinance partners & Alternative channels.
• Execute strategy to ensure profitable business growth objectives are met with each bank and microfinance institution through new and retention of existing business.
• Ensure prompt follow up on renewals to ensure that the prescribed retention ratio is achieved.
• Prepare and implement annual business plan to help achieve set budgets.
• Identify and pursue new partnerships with other banks and microfinance institutions for business growth.
• Develop multi-tier relationships with banks and microfinance institutions to identify synergies within their respective niche markets.
• Deliver set sales targets for Bancassurance channels of distribution.
• Spearhead recruitment of regional BREs (Bancassurance Relationship Executives). 
• Manage relationships with the respective banks and microfinance partners to ensure AAR derives continuous business support without compromising on established SLAs.
• Deliver excellent customer service on query resolution with excellent TAT on quotations, business placement and claims administration so as to offer Best-In-Class experience to the respective banks and microfinance institutions.
• Coordinate banks and microfinance institutions evaluation and implement recommendations.
• Plan and conduct training sessions for banks and microfinance institutions with whom AAR have established business relations on new and existing products while taking note of their unique value propositions to the respective niche markets.
• Develop quarterly training calendars for banks and microfinance institutions on AAR products and processes while overseeing implementation of the same.
• Develop and execute product knowledge assessment tool to ascertain the level of product knowledge of on boarded banks and microfinance institutions in line with Bancassurance strategy of ‘Value Adding Training’.
• Constantly obtain data from on boarded banks and microfinance institutions on competitor’s offerings, changes in underwriting techniques and issue appropriate recommendations with respect to AAR products.
• While adhering to the entertainment/marketing budget; propose disruptive ways of positioning AAR products through activities or programs that will give AAR an edge over competitors.
• Ensure that ALL touch points with on boarded banks and microfinance institutions are 100% compliant with all regulatory requirements.
• Implementation, adherence and interpreting company policies and procedures with respect to supplier dealings.
• Prepare, analyze and present various high quality and accurate reports covering new business from banks and microfinance institutions with whom AAR has an existing business relationship.
• Maintain accurate data on key metrics relating to bancassurance e.g. partner satisfaction, product uptake, revenue, end-user (customer) satisfaction, claims, loss ratios etc.

Education, Experience & Competencies

• Bachelor’s in Commerce or Business-Related Degree from a recognized university.
• AIIK or ACII qualifications.
• Minimum 5 years’ experience in sales dealing with Insurance products with strong commercial aptitude in Insurance/Banking/Financial Services.
• Demonstrate knowledge in underwriting medical and non-medical/non-motor insurance business.
• Ability to construct concise business cases and planning documentation essentials.
• Decisiveness, action-orientation, and a focus on strategic leadership.
• Open, collaborative leadership style that promotes integrity and continuous improvement.
• Results oriented individual with demonstrated ability to promote and lead change.
• Excellent Presentation skills.