Business Development Manager at DT One

To accelerate growth, DT One is seeking a Business Development Manager who will help drive this next phase of growth. This role will be based in Kenya and should ideally have a good understanding of the telecom space, mobile financial world and the digital industry. A network of key relations across these industry verticals is important. This role will be part of the Business team reporting into our Executive Vice President, Sales.

Key Role Responsibilities

• Full ownership of Sales revenue and margins across designated markets (East Africa).
• Complete account management of providers (managing all buying from telcos & other providers). This includes revenue responsibility, cost negotiations and improving buying & payment terms).
• Complete account management of existing customers including key account contact, forecasting, identifying new growth areas (depth and breadth), managing pricing and closing agreement/contracts.
• Initiate new partnerships/accounts across our full range of digital value services. This includes prospecting telco’s, fintech companies and digital partnerships with brands, advertisers and app owners).
• Attend trade shows, source leads, follow sales process and report back to sales management team.
• Ensure all specific reporting within required time frame including full use of CRM tool with precision,
• Provide timely feedback to line manager about performance, sales activity, account management and strategy,
• Ensure account retention, contractual health, well-being and maximum satisfaction of clients,
• Initiate and maintain a strong link between customers and back office services in order to ease communication and facilitate the resolution of any issues,
• Manage operations, develop business and increase overall profitability,
• Study and understand the various product offerings and its distribution channels,
• Identify trends by researching industry, related events and announcements, and
• Effectively communicate the needs of your customers to the support team.



 

What We Are Looking For

• Direct or indirect work experience in the Mobile Financial Services Industry,
• Results-oriented with great skills in communication, organization and negotiation,
• Ability to interact at C-Level, superior networking skills,
• CRM proficiency is a plus,
• Flexible, self-motivated, disciplined, takes ownership of job at hand,
• Team-oriented, able to accept and create change,
• Prior experience in telecommunications is preferred,
• Strong understanding of customer, market dynamics and requirements,
• Ensure effective working relationships with all relevant clients/partners, third parties and internal colleagues,
• Strong sense of initiative and ability to work both independently and as part of a team,
• Excellent attention to detail,
• Fluent English speaker