Business Development Manager - Eldoret at African Entrepreneur Collective (AEC)

About the Opportunity

Inkomoko in Kenya - Eldoret seeks a highly talented and organized Manager to oversee operations, program deliverables, and partnerships and to manage a dynamic, diverse and impact driven team of professionals. The Business Development Manager (BDM) will manage a team of Business Advisors and Client Relationship Associates replicating the success of Inkomoko in Kakuma & Dadaab refugee camps and Mombasa.
The BDM has responsibilities as follows.

Responsibilities

DEPARTMENT MANAGEMENT (20% TIME)

• Provide strategic direction and leadership for Inkomoko Kenya’s operations and programming.
• Manage the schedule and delivery of services to achieve company-wide KPIs, raising concerns and creating solutions to overcome barriers to delivery and improve efficiency.
• Elevate trends and insights to senior management, helping to inform future strategies.
• Support the leadership in managing the budget, keeping all costs within allocated expense limits
• Cooperate closely with the  Business Growth Services Director on activities and performance
• Incorporate lessons learned from M&E into new solutions for impact and efficiency
• Coordinate with colleagues in the Loan Department to decrease risk for the company
• Meet and develop relationships with clients
• Work closely with the business development team to generate leads and reach out to prospective customers
• Represent Inkomoko in high level stakeholder engagements at the County level

STAFF MANAGEMENT (40% TIME)

• Supervise all staff operating within the Inkomoko  in Eldoret operations
• Participate in identification of hiring needs and sourcing of talent, manage team performance and any other HR matters to ensure the department meets its KPIs
• Manage, coach, and develop Business Development Advisors (BDAs) to provide high quality services to Kenyan entrepreneurs annually
• Provide expert advice and help BDAs to navigate challenges/make sound business decisions with their clients
• Advise staff on how to serve entrepreneurs on operations, sales, and bookkeeping processes
• Advise staff on how to serve entrepreneurs on financing and investment opportunities/challenges
• Train and coach staff on the use of reporting tools, and other company standards

MONITORING & EVALUATION (20% TIME)

• Serve as the local lead for M&E, coordinating with the Inkomoko MEL Director who is based in Rwanda
• Ensure local M&E staff have sufficient tools and plan for both control and test groups, and that protocols are carried out perfectly. 
• Work closely with the M&E team in the data analysis, understanding trends of qualitative and quantitative data. 
• Create meaningful reports with insight for senior management and partners as needed.

 EXTERNAL RELATIONS (10% TIME)

• Maintain and grow Inkomoko in Kenya relationships with various program partners and external stakeholders – particularly in the areas of Eldoret town - coordinating with the Business Growth Services Director and the Managing Director
• Stay up-to-date with entrepreneurship trends across Kenya.  
• Connect our entrepreneurs to new insights in trade strategies and other initiatives.
• Support external communications efforts, working with communications experts to provide case studies and data to support public relations on social media, blogs, and other forums.

ADMINISTRATION (10% TIME): 

• Work with the  Business Growth Services Director and Kenya Managing Director to plan and manage the budget, staffing, and other resource needs to deliver program outcomes
• Work with Rwanda Headquarters Finance Department to manage client payments, and local expenses
• Set up a new Branch Office; negotiate office lease, purchase needed equipment, etc. 
• Manage and oversee other office logistics
• Other duties to support organizational culture and leadership.

Who we are looking for:

The ideal candidate will fulfill the following requirements:

• Education requirement: Bachelor’s degree in Project Management, and other relevant academic qualification – A Master’s degree with be an added advantage
• 5+ years of work experience in relevant fields and serving entrepreneurs
• MUST be ready to live and work in Eldoret
• Prior experience with the entrepreneurship and private sector led initiatives is a PLUS
• Prior experience in Government Relations is required (Government, Donors and partners)
• Experience business training, facilitation, content development, business consulting, business planning, and providing business advice
• Strong financial and accounting skills; familiarity with business financial policies in Eldoret/Kenya
• Flexible and able to deliver results under pressure with experience working and managing teams remotely
• Excellent computer skills, especially with MS Excel, Word, project management tools (i.e.: Trello, etc.)
• Good written and oral communications skills with great presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Honest and professional
• University education OR currently pursuing it
• Excellent communicator to audiences in Swahili and English 
• Must be based in the camp and have access to a smart phone 24/7
• Candidate should not be employed by any other organization with Camp activities currently