Business Development Officer – Coastal Region at Jubilee Insurance

Job Ref. No: JHIL113

Role Purpose

The job holder will play a crucial role in driving rapid medical business growth in line with the business targets/goals, seamless client, product servicing while providing operational excellence and cultivating and expanding client and Intermediary relationships.

Main Responsibilities Operational

• Drive revenue growth of business against set targets by offering the full range of Jubilee Health insurance solutions to clients.
• Nurture excellent relations with intermediaries and other distribution channels through regular contact to facilitate a steady inflow of business and cost-effective client management.
• Manage tender business by ensuring timely submission, key requirements included, and tender premiums done.
• Facilitate timely preparation of new business quotations and presentations, and closely follow up to convert them into business.
• Coordinating product presentations to members of staff, exhibition projects & wellness activities.
• Conduct market research and consistently monitor and provide Insurance market intelligence and identify potential for both business acquisition and strategic planning.
• Conceptualize new initiatives for increasing sales and top-of-mind recall amongst potential clients.
• Identify marketing opportunities by studying client's requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Creating a database on prospective clients and maintaining constant contact with them while identifying key stakeholders and decision-makers.
• Generate weekly/ monthly/ quarterly / annual business reports in accordance with agreed key performance indicators.
• Sustain rapport with key accounts by making periodic visits, exploring specific needs, and anticipating new opportunities.
• Ensuring intermediary and client complaints are addressed and resolved in a timely manner.
• Striving to keep loss ratios at acceptable levels and suggesting measures that will allow the company to run medical schemes profitably.
• Ensure seamless onboarding process of new schemes into JHIL portfolio by liaising with relevant departments and service providers.
• Taking part in other company related projects to gain all round knowledge and continuous learning opportunities.
• Build and maintain cohesive relations with team members, product specialists, departments, and colleagues of Jubilee Health Insurance.
• Ensure all work carried out is conducted in accordance with the company values, compliance, and regulatory policies.
• Ensure quality standards set are adequately followed within the area of operations under your profile.

Key Competencies

• Ability to build and maintain strong relationships with clients, brokers, and other stakeholders to foster trust, loyalty, and repeat business.
• Comprehensive understanding of health insurance products, including coverage options, benefits, pricing, and underwriting criteria, to effectively communicate value propositions to clients.
• Strong negotiation skills to secure favorable terms and contracts with clients, brokers, and business partners, while maximizing profitability and mitigating risks.
• Proactive problem-solving skills to address client needs, overcome objections, and resolve challenges related to sales, marketing, and customer service.
• Effective communication skills to articulate complex insurance concepts in a clear and compelling manner to diverse audiences, including clients, colleagues, and senior management.
• Collaborating with cross-functional teams, including marketing, underwriting, claims, and customer service, to coordinate efforts and deliver integrated solutions to clients.

Qualifications

• Bachelor’s degree in business or insurance related course
• Professional Insurance certification such as CII or IIK is an added advantage.
• Proven track record of achieving and exceeding set sales targets
• Candidate should have experience working in sales within the Coast region.

Relevant Experience

• Minimum of 3-5 years of working experience in Business development preferably within the Coast Region.