Business Operations Intern at Bosch Africa

Job Description

Your responsibilities:

• Actively pursue strategic communication and operational objectives.
• Manage customer records like master data management
• Manage customer product logistics.
• Process certification, export & environmental topics to maintain compliancy.
• Manage customer complaints & claims, returns & invoice Corrections.
• Electronic data interchange connections & Regional IT enablement.
• Manage after sales services and queries for example warranty/repair in Bosch Service Centers (After-sales repairs).
• To manage sale governance and controls.
• To ensure audit conformity & controls.

Qualifications

Your competencies and qualifications:

• Bachelor’s degree in operations management, business administration or related field.

Experience:

• 1-2 years relevant work experience in a fast-paced working environment.
• Experience engaging with relevant stakeholders at different levels.

Characteristics and skills:

• Autonomous working culture.
• Basic analytical skills.
• Good planning & organizational skills.
• Ability to manage multi-cultural work force.
• Strong problem-solving skills.
• Ability to set targets & monitor performance.
• Good conflict management and negotiation skills.

Duration: 6 Months