Openings at Bosch Africa

Job Description

• Develop a strong customer database.
• Participate in Channel partner´s development (e.g., events), and activities for channel partner (e.g., product trainings).
• Follow up on market trends and competitors in the boilers and air conditioning segments.               
• The ability to conduct product trainings (specialization to products) at workshops in cooperation with customer events.
• Equipped in bid preparation (carry out quotations) and internal sales.
• Coordination of existing partners for installation and after sales services.
• Carry out follow-up activities (visit report, feedback to customer, result checking).                               
• Participate in regular and Ad Hoc meetings & telcons country level.          
• Conduct post sale follow-up by contacting customer(s) to ensure service expectations are being met and to generate referrals.
• Uncover and leverage customer and competitor insights to enhance product offering and enhance customer value.
• Assist in the development of corporate marketing material, collateral, and advertisements.
• Assist in determining and implementing appropriate strategies to expand residential, retail and commercial markets.

Qualifications

Your competencies and qualifications:

• University degree in business administration/marketing or engineering.

Experience:

• Fresh graduate or young professional with not more than 1 year of work experience.

Characteristics and skills:

• Engineering background with first teaching experiences.
• Good understanding of the product.
• Ability to sell and meet targets.
• High degree of self-motivation & accuracy.
• Ability to perform well under pressure.
• Great level of flexibility & self-confidence.
• Willingness to learn.
• Great organization skills.

Duration: 2years

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Job Description

Your responsibilities:

• Actively pursue strategic communication and operational objectives.
• Manage customer records like master data management
• Manage customer product logistics.
• Process certification, export & environmental topics to maintain compliancy.
• Manage customer complaints & claims, returns & invoice Corrections.
• Electronic data interchange connections & Regional IT enablement.
• Manage after sales services and queries for example warranty/repair in Bosch Service Centers (After-sales repairs).
• To manage sale governance and controls.
• To ensure audit conformity & controls.

Qualifications

Your competencies and qualifications:

• Bachelor’s degree in operations management, business administration or related field.

Experience:

• 1-2 years relevant work experience in a fast-paced working environment.
• Experience engaging with relevant stakeholders at different levels.

Characteristics and skills:

• Autonomous working culture.
• Basic analytical skills.
• Good planning & organizational skills.
• Ability to manage multi-cultural work force.
• Strong problem-solving skills.
• Ability to set targets & monitor performance.
• Good conflict management and negotiation skills.

Duration: 6 Months