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Medical Administrators (K) Limited (MAKL) was founded in 2018 to fill the gap in Health Insurance Administration in Kenya, with a client-focused approach.
Reports to Team Leader – Customer excellence
Principle Role
The CSE is responsible for providing professional and quality customer service both internally and externally. The CSR will be responsible for customer support at the designated touch point.
The CSE must get full understanding of customer's enquiry and attend to the customer, solving the issue and log it on CMT and all other systems as need be.
KEY RESPONSIBILITIES AND DELIVERABLES:
QUALIFICATION AND EXPERIENCE
Please submit your updated CV with a cover letter via email to recruitment@makl.co.ke for review on future positions.
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