Call Center and Customer Experience Trainer at Charles Mordecai Training Institute March, 2026

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- Call Center and Customer Experience Trainer at Charles Mordecai Training Institute
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Posted: Mar 3, 2026

Deadline: Mar 7, 2026
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At Charles Mordecai Training Institute, we empower learners with flexible, industry-relevant skills designed for today’s fast-evolving digital world. Through practical, hands-on training, we help you Learn. Grow. Lead.
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Call Center and Customer Experience Trainer
- Job Type Full Time
- Qualification BA/BSc/HND , Diploma
- Experience 2 years
- Location Nairobi
- Job Field Customer Care , Education / Teaching
Requirements:
- Diploma or Bachelor's degree in Business Communication or a related field
- 2+ years experience in call center operations or customer service
- Strong knowledge of customer experience call handling and CRM systems
- Experience in sales support or customer success environments
- Ability to train on professionalism performance metrics and communication
- Teaching or training experience is an added advantage
- Excellent interpersonal and coaching skills
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Method of Application

To apply send your CV to: careers@charlesmordecaitraininginstitute.ac.ke
Application Deadline: 7th March 2026

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