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mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications.
Position Description
mPharma Kenya (Haltons Pharmacy) is looking for a call center agent with a background in healthcare management and pharmacy studies. The call center agent will be the face of our B2C business and responsible for helping customers use and maneuver our service. The B2C Business is a new business unit in mPharma which focuses on creating innovative financing schemes for out-of-pocket paying patients with the aim of improving access to chronic or long-term fixed duration treatments. We plan to expand across the markets in which mPharma operates and will soon be launching in new areas.
Key Responsibilities
Our Ideal Candidate
Qualifications
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