Cashier at mPharma

Position Description

• mPharma is looking for a Cashier in its Retail Franchise division to manage customer transactions accurately and efficiently. This role is located at Mlolongo, Kenya.

Key Responsibilities

• Process customer transactions accurately and efficiently using cash registers or point-of-sale (POS) systems.
• Accept cash, credit, and debit payments and provide accurate change to customers.
• Maintain a clean and organized workspace, including the cash register area and surrounding areas.
• Provide friendly and helpful customer service, including answering questions and resolving customer concerns.
• Assist with stocking shelves, organizing merchandise, and maintaining inventory levels as needed.
• Follow company policies and procedures regarding cash handling, refunds, and returns.
• Collaborate with team members to ensure a positive shopping experience for customers.
• Stay up-to-date on product knowledge and promotions to effectively assist customers.
• Adhere to all safety and security procedures to protect company assets and minimize loss.
• Perform other duties as assigned by management.

Our Ideal Candidate

• Strong communication and interpersonal skills.
• Ability to handle cash accurately and efficiently.
• Basic math skills and attention to detail.
• Ability to work in a fast-paced environment and multitask effectively.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to stand for extended periods and lift to 12 kgs.
• Positive attitude and willingness to learn.
• Ability to work effectively both independently and as part of a team.

Qualifications

• Minimum of CPA 1, Diploma or equivalent.
• At least 1 year experience in the same or similar role
• Previous experience in a retail or customer service role is preferred.
• Must have the legal right to work in Kenya.
• Must live at or within Mlolongo.