CBS Product development Engineer at Safaricom Kenya

Brief Description

• Reporting to the Billing Engineering Tech Lead, the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. 

Key Responsibilities  

• Overall, the product development engineer will be charged with:
• Participate in Product development life cycle activities.
• Configuration of new products and services
• Reviews and contribute to the test cases, based on the services in scope.
• Execution of SITs and supporting the UATS of new products & services.
• Ensuring quality and accuracy and that all customer related issues have been addressed.
• Deep understanding of customer operations.
• Passion to work with the team members.
• Automation of processes.

 
QUALIFICATIONS

• A degree in IT, computer science, Telecommunication or Electrical Engineering
• 3 years working as an engineer in a telecommunications environment (vendor or operator)
• Strong Linux/Unix skills,
• Strong database skills
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Team player.
• Organized and detail oriented.
• Experience of Huawei Convergent Billing System (CBS) will be an added advantage.
• Knowledge of GSM technologies
• Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage.