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  • Posted: Jun 7, 2023
    Deadline: Jun 13, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
    Read more about this company


    CBS Product development Engineer

    Brief Description

    • Reporting to the Billing Engineering Tech Lead, the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. 

    Key Responsibilities  

    • Overall, the product development engineer will be charged with:
    • Participate in Product development life cycle activities.
    • Configuration of new products and services
    • Reviews and contribute to the test cases, based on the services in scope.
    • Execution of SITs and supporting the UATS of new products & services.
    • Ensuring quality and accuracy and that all customer related issues have been addressed.
    • Deep understanding of customer operations.
    • Passion to work with the team members.
    • Automation of processes.


    • A degree in IT, computer science, Telecommunication or Electrical Engineering
    • 3 years working as an engineer in a telecommunications environment (vendor or operator)
    • Strong Linux/Unix skills,
    • Strong database skills
    • Strong analytical and problem-solving abilities.
    • Excellent verbal and written communication skills.
    • Team player.
    • Organized and detail oriented.
    • Experience of Huawei Convergent Billing System (CBS) will be an added advantage.
    • Knowledge of GSM technologies
    • Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage.

    Method of Application

    Interested and qualified? Go to Safaricom Kenya on to apply

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