Central Catering & Accommodation (CCAS) Manager- Thika Campus One (1) Position at Mount Kenya University

Education, Skills and Experience

Must have:

• Master’s Degree in Food Production/Food and Beverage Service/Hospitality Management or relevant area from a recognized Institution.
• A minimum of 3 years’ experience at a comparable position in a recognized Academic Institution.
• Must be computer literate.

OR

• Bachelor’s degree in Food Production/Food and Beverage Service/Hospitality Management or relevant area from a recognized Institution.
• Minimum of 5 years’ experience at a comparable position in a recognized Academic Institution.
• Must be computer literate.

Key responsibilities also include

Reporting to: Principal, Students Welfare

Duties and responsibilities:

• Provide overall leadership and ensure the smooth and efficient operation of the Central Catering and Accommodation Services Department.
• Develop, implement, and monitor departmental policies, strategic plans, and operational work plans in alignment with institutional objectives.
• Ensure high standards of service delivery, food quality, hygiene, cleanliness, and customer care across catering and accommodation services.
• Supervise, manage, and maintain discipline among departmental staff, promoting professionalism, teamwork, and positive engagement with students and other clients.
• Oversee human resource functions within the department, including staff performance management, welfare, and capacity development.
• Prepare, manage, and control the departmental budget, ensuring efficient utilization of resources and value for money.
• Oversee procurement of food supplies, stores, and other departmental requirements in compliance with procurement policies and procedures.
• Advise University Management on catering, accommodation, and hospitality-related matters to support informed decision-making.
• Ensure compliance with health, safety, and hygiene standards, as well as relevant statutory and institutional regulations.
• Perform any other duties as may be assigned by the immediate supervisor.