Centre Manager –(Miritini) at National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA)

REF. NO: NAC/CM/2/2/2022

Job Purpose

To provide overall leadership and direct the operations of the facility

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

• Maintain professional guidelines by ensuring that all policies and procedures are followed;
• Maintain clinical operations by initiating, coordinating, and enforcing programs and operations;
• Assure quality of care by developing and interpreting the Centre’s philosophies and standards of care;
• Enforce adherence to requirements and regulations relating to health care and Ministry of Health;
• Managing staff at the center
• Protect patients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations

Operational Responsibilities / Tasks

• Coordinate day to day operations at the center
• Monitored daily operations and staff to ensure that they efficiently and effectively provided the needed services while staying within budgetary limits.
• Coordinated program development with physicians and employees.
• Directed program development while coordinating day to day operations with a focus on providing quality care.
• Identify patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements;
• Measure health outcomes against standards at the Centre and make adjustments to meet the set standards;
• Maintain safe and clean working environment by designing and implementing procedures, rules, and regulations to govern the same;
• Complete patient care requirements by scheduling and assigning staff and following up on work results;
• Ensure patient confidentiality and protect operations of the Centre by monitoring confidential information processing;
• Maintain documentation of patient care services by auditing patient and Centre records;
• Ensure operation of medical and administrative equipment by verifying availability, and ensuring they are serviced and repaired;
• Maintain clinical supplies inventory by studying usage reports, identifying trends; anticipating needed supplies, and raising requisitions for replenishment;
• Prepare and submit quarterly reports to management on operations of the Centre; and

Job Dimensions:

Financial Responsibility

• Responsible for prudent management, monitoring absorption and optimal utilization of budget for the Centre’s operations;
• Provides recommendation for approval of the Centre budgets
• Develop internal and external frameworks for resource mobilization

Responsibility for Physical Assets

• Ensure prudent management of all physical and corporate knowledge assets within the Centre

Decision Making / Job Influence

Prepare and operationalize work plans and undertake monitoring and evaluation of the programs in the Centre

Working Conditions

• Office setting compliant with OSHA
• Cordial working relationship with the management
• Enhanced working relationship with employees
• Periodic national and international travels
• Medical cover for self and family
• Group Accident cover and life insurance

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic qualifications

• Bachelor’s Degree in Medicine/ Psychology/ Sociology or Public Health from a recognized institution;
• Master’s degree in Clinical Psychology/Counselling Psychology or Public Health from a recognized institution will be an added advantage;

Professional Qualifications / Membership to professional bodies

• Diploma in Addiction counselling /Specialized training in Addiction counselling from a recognized institution
• Certified Addiction Professional by GCCE/DAP/NADAAC or any other recognized accrediting body
• Membership to a professional body e.g. ISSUP-K, CPAK, KCPA among others
• Certificate in a Management Course from a recognized institution.

Previous relevant work experience required.

• At least eight (8) years’ work experience in a similar field; three (3) years of which must be in middle level management;
• Experience working in an accredited treatment and rehabilitation facility will be an added advantage

Functional Skills, Behavioral Competencies/Attributes:

Functional Skills

• Knowledge of and ability to apply facility philosophy, principles and technology;
• Ability to demonstrate, and provide examples of, continuous personal development and improvement in each of the essential functions listed in the section below;
• Familiarity with budgeting principles;
• Knowledge of basic human resource functions;
• Ability to build and lead cohesive, successful team(s);
• Excellent communication skills (verbal and written);
• Exemplary customer service skills; and
• Proficiency in Computer applications.

Behavioral Skills

• Demonstrate supervisory and professional competence in work performance.
• Leadership skills, Communication skills, Negotiation skills, Problem solving skills,
• Analytical skills and Supervisory skills,
• Counselling skills, Presentation,
• Team building, People skills,
• Mentoring and coaching skills,
• Proficiency in Computer applications; and
• Meet chapter six of the constitution on leadership and integrity