Chief Manager – System Administration & Database Management at Kenya Revenue Authority (KRA)

Job Summary

The jobholder will be responsible for the management, maintenance, security, and integrity of the Authority’s information technology systems and databases, ensuring their availability, reliability, and business continuity.

Duties & Responsibilities

• Oversee the installation, configuration, and upgrading of databases, operating systems, storage systems, resource provisioning, and related technology platforms
• Coordinate performance monitoring and optimization to ensure efficient utilization of system resources and maintain optimal service delivery.
• Implement backup strategies to protect data and oversee disaster recovery planning to ensure the timely restoration of services in the event of system failures
• Ensure security is integrated and maintained throughout the entire systems management and maintenance lifecycle
• Ensure data integrity and maintenance by safeguarding the accuracy, consistency, and completeness of information across all systems.
• Coordinate troubleshooting and support by diagnosing and resolving database and operating system issues to maintain optimal performance and availability
• Support government and partner agencies through the deployment, maintenance, and integration of systems
• Manage and maintain ICT licenses, overseeing deployment, tracking expirations, and ensuring timely renewals
• Collaborate with vendors and third-party suppliers for problem escalation, resolution, and overall systems maintenance
• Oversee implementation of corporate initiatives in the region/division: Ensure conformity to ISO standards and data security requirements, and manage Audit, Integrity, Quality Management Systems (QMS), Risk Management programmes and staff performance.

Person specifications

For appointment to this job, the candidate must have:

• A Bachelor’s degree in any of the following disciplines: - Computer Science, Information Communication Technology, Electrical / Electronic Engineering, Telecommunications  or relevant and equivalent qualification from a recognized Institution;
• A Master’s Degree in any of the following disciplines: - Computer Science, Information Communication Technology or relevant and equivalent qualification from a recognized Institution will be an added advantage.
• Minimum of seven (7) years in relevant work experience, three (3) years of which should be at middle managerial role.
• Certification in project management, Risk Management, business continuity and disaster recovery and data center management will be an added advantage
• Leadership Course lasting not less than four (4) weeks from a recognized institution, will be an added advantage
• Any of the following professional certifications: Linux administration, virtualization, Systems Administration, storage administration, database Administration
• Membership to a relevant professional body will be an added advantage

Key Competencies

• Visionary leadership, strategic thinking, strong organizational, planning, analytical and interpersonal skills.
• Adaptability and strong Project management skills
• Strong decision-making, problem-solving and creative thinking skills
• Strong persuasion, negotiation and communication skills–both oral and written.
• Professionalism, Ethical Judgment and Integrity