Product Manager(Tech) at Triggerise (Tiko)

We are seeking an experienced Product Manager to define and drive the future roadmap of Tiko’s digital platform, grounded in user needs, behaviours and real-world experience. In this role, you will be responsible for shaping a clear product vision and leading the product team to turn that vision into reality.

You will connect strategic thinking with execution, ensuring that product decisions are informed by user insight, organisational priorities and market trends. Working closely with internal teams and external stakeholders, you will guide product development from discovery through delivery, while maintaining high standards around security, data protection and quality.

Key responsibilities include:

• Develop and own a forward-looking product strategy and roadmap, ensuring alignment between user needs, organisational priorities and the digital platform.
• Analyse user behaviour, product performance, and market trends to inform product decisions and prioritisation.
• Establish and lead effective product processes and workflows that enable the strategy to be executed efficiently.
• Collaborate with internal teams and external stakeholders to understand business needs and align priorities accordingly.
• Translate user needs and strategic goals into clear platform requirements, user stories, and backlog items.
• Set a strong product vision that guides the delivery of new features and ensures consistency across the platform.
• Work closely with the product team to ensure that feature delivery aligns with the agreed vision, roadmap and quality standards.
• Ensure that all products and features meet information security and data protection requirements, safeguarding user data and privacy.
• Stay up to date with developments in product management, digital platforms and relevant technologies, and apply this learning to the role.
• Contribute to and support other organisational projects as needed.

About You

• You are a strategic and user-focused Product Manager who enjoys turning complex needs into clear, actionable solutions. You combine analytical thinking with strong collaboration skills and are comfortable working across teams to balance user experience, technical constraints and business priorities.
• You lead with clarity and empathy, supporting your team while holding a strong product vision. You are proactive, adaptable and motivated by building products that deliver meaningful value to users and the organisation.

Requirements

• 4+ years of experience as a Product Manager in a fast-paced digital or tech-driven environment, delivering impactful internal or platform products.
  Proven ability to own a problem space end-to-end, balancing continuous discovery and delivery in close partnership with design and engineering.
• Strong product and analytical mindset, using user research, experimentation, and data to identify the right problems to solve and inform prioritization.
• Experience defining product strategy, roadmaps, and requirements (PRDs, user stories, acceptance criteria) aligned with organizational goals.
• Demonstrated success leading cross-functional teams and managing stakeholders across technical and non-technical audiences.
• Comfortable working autonomously in a remote, distributed environment across time zones.
• Solid understanding of information security, privacy, and data protection principles in digital products
• Fluent in English (Both speaking and writing)