Chief Security Officer at Taita Hills Safari Resort & Spa

Role Overview

• The Chief Security Officer will provide strategic leadership and operational oversight of all security functions, ensuring a safe, secure, and compliant environment across the resort, safari lodge, and conservation areas, while working within a wildlife sanctuary setting with flexible hours including weekends, holidays, and emergencies; compensation will be competitive and commensurate with experience, with full details shared during the recruitment process.

Roles and Responsibilities

• Develop and enforce comprehensive security policies and procedures.
• Conduct regular security risk assessments and audits to identify vulnerabilities.
• Coordinate security operations with law enforcement, wildlife authorities, and partners.
• Oversee access control systems and ensure 24/7 security coverage.
• Ensure compliance with all local, national, and international security regulations.
• Develop and implement emergency response plans for fire, medical, theft, poaching, and natural disasters.
• Lead incident response efforts and conduct investigations when necessary.
• Organize regular emergency drills and staff preparedness training.
• Collaborate with conservation teams to prevent poaching and illegal wildlife activities.
• Support partnerships with national park authorities and community rangers.
• Monitor wildlife and sanctuary boundaries using surveillance systems.
• Maintain a safe and secure environment for guests and staff at all times.
• Develop and communicate safety guidelines and emergency procedures to staff and guests.
• Train staff on security awareness, personal safety, and crisis response.
• Handle guest-related security concerns professionally and discreetly.
• Manage CCTV, alarms, fencing, communications, and access control systems.
• Ensure all security equipment is maintained and functioning properly.
• Support cybersecurity measures to protect guest and company data.
• Lead, train, and manage the security team, including recruitment and performance oversight.
• Promote a strong culture of safety, vigilance, and accountability across the organization.

Education & Certifications

Qualification and Experience

• Bachelor's degree in Security Management, Criminology, Law Enforcement, or a related field.
• Professional certification in security risk management, crisis management, or wildlife protection is an added advantage.
• First Aid and Fire Safety certification is preferred.

Experience

• Minimum of 5-7 years' experience in security management or a related field.
• Prior experience in hospitality, tourism, wildlife conservation, or remote environments is highly desirable.
• Demonstrated leadership experience managing security operations and emergency situations.

Skills & Competencies

• In-depth knowledge of security protocols, risk assessment, and emergency response planning.
• Strong leadership abilities with excellent communication and interpersonal skills.
• Ability to perform effectively under pressure in high-risk or fast-paced environments.
• Strong analytical, decision-making, and problem-solving skills.
• Good understanding of local security regulations, wildlife conservation policies, and tourism sector requirements.