Child Protection Information Management System Assistant at Save the Children

Role Purpose

The CPMIS Assistant will be expected to manage and support education data management and will be primarily be in charge of data entry, generating CPIMS reports and ensuring effective case filing system both electronically and physically. S/he will provide statistical analysis and other information to support effective case management at the field office. Inaddition S/he will be required to ensure an up to date and quality data on both programme performance and quality delivery while maintaining high professional standards of all Child Protection and Education Programmes. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Contract Duration: 8 months renewable subject to funding availability and performance.

No of Vacancies: One (1) Position

Reporting to: MEAL Officer

Location: Dadaab

Nationality: Kenya National only

KEY AREAS OF ACCOUNTABILITY

• To ensure data collection tools submitted for data entry are properly filled and support teachers in institutions supported by SC to address issues on the enrolment and attendance tools as they arise before being signed off by the Education Officer
• To ensure that forms collected are well completed, conducting spot checks and supporting caseworkers in the camp offices to address issues on the forms as they arise, ahead of verification/signing by CPO.
• To accurately enter data captured in the CPIMS forms into the IA CPIMS database, and provide data and information in response to requests from internal and external parties on a timely manner.
• To develop and maintain appropriate hard and soft filing for all open and closed cases and ensure the database is backed-up on a weekly basis.
• Support the CP team by generating a list of cases due for follow up on a weekly basis, and monitor this against the number of cases followed up on a monthly basis.
• To provide statistics, information and reports to show progress and trends, and in liaison with the MEAL Coordinator and the Information Management officer present a monthly analysis to Child protection staff based at the camp.
• To maintain confidentiality, privacy in the management of case files and observe data protection and confidentiality protocols while handling both the paper based and electronic data at all stages of data management. This includes and is not limited to the informed consent or use of data and privacy, but to all information sharing in the CPIMS. 
• To handle and respond to programmatic data request from Child Protection project team aptly on case management.
• Actively seek complaints and provide feedback through engagement with the Community workers and beneficiaries at camp level – including through informal and focus group discussions and exit interviews.
• Maintain an updated complaints and feedback database at camp level, including tracking progress on actions from the complaints received and actions identified to mitigate the identified issues.
• Participate in assessments, surveys and evaluations to gather, analyse and produce reports on data to demonstrate programme impact.
• Identify and highlight cases suitable for documentation of significant change and impact demonstration related to Save the Children’s programmes in Dadaab and host communities
• Develop simple and effective methods to share information/data in an appropriate way (eg. internet, e-mail groups, phone, hard copies, verbal feedback at coordination meetings, etc.)
• To carry out any other reasonable duties and responsibilities within the overall function of MEAL as and when requested by the MEAL Coordinator.

Qualifications and Experience

Essential

• Bachelor’s degree in Information Management/social sciences or its equivalent or Diploma in Information Management with a minimum of three (3) years’ work experience in child protection and education sector and especially in refugee Context.
• Knowledge of child protection and education in emergencies, education sector trends, child rights and protection issues.
• Strong self-starter, able to take initiative and adapt to changing circumstances and priorities.
• Positive attitude towards community work with emphasis on the ability to learn from communities and support participatory, innovative approaches to problem solving.
• Excellent communication skills and a willingness to be respectful, kind, sensitive and empathise with all children and their careers
• Fluent in written and spoken English, Kiswahili and the local language in the camps and the host community will be added advantage.
• Good report writing skills
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
• Commitment to Save the Children’s Child Protection Policy.
• Commitment to and understanding of Save the Children’s aims, values and principles.

Desirable:

• Previous experience in working with IA CPIMS and EMIS in a refugee setup.
• Good understanding of Monitoring, Evaluation, Accountability and Learning concepts in programme context
• Understanding of the dynamics of the refugees is essential.
• Experience of working with refugee and host communities in a Northern Kenya  and other agencies that support Child Protection and education.

The Organization

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realize the right of children and to ensure their voices are heard. 
We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.