Circuit Ride Support Coordinator at Church World Service

Grade Level: 9 (I)

Qualifications:

Experience:

• 10 years’ work experience is required.
• 5 years of direct supervisory experience with responsibility for hiring, evaluating performance, administering corrective action and directing day to day work is required.
• Demonstrated management experience with a refugee serving/processing agency(s)
• preferred.
• Previous experience at an RSC preferred.

Skills:

• Thorough knowledge and comprehensive understanding of the US Refugee Admissions Program and START database.
• Detailed knowledge of case processing SOPs and the role of START in case processing.
• Advanced computer knowledge, specifically with MS Access, MS Outlook, MS Excel and other statistical analysis programs.
• Strong English communication skills, both oral and written.
• Strong analytical skills and excellent report-generation skills with the ability to understand, process and document information for a variety of audiences.
• Strong supervisory skills and understanding of performance management systems.
• Excellent organizational and time management skills

Education & Certifications:

• Bachelor’s Degree in a related field required.
• Master’s Degree preferred.