Client Relationship Manager at Corporate Staffing

Major Responsibilities:

• Attending presentations for roles paying more than 100K.
• Ensuring that clients sign contracts before the start of any recruitment.
• Educating clients on the market status regarding the availability of candidates, salary and statutory obligations.
• Offering leadership to the account managers by explaining clients’ requirements and briefs, mentorship and coaching.
• Ensure constant communication with clients on the recruitment status.
• Work closely with the M.P. to develop a business strategy quarterly.
• Contacting at least 5 previous clients daily to cultivate an ongoing relationship.
• Ensure timely invoicing and collection from clients as per agreement.

Skills Required: 

• Bachelor’s degree in an arts-based course or related Field. 
• Account Management skills.
• Ability to engage business owners and senior staff and CEO.
• Excellent presentation skills.
• Strong negotiation and persuasion skills.
• Report writing skills.
• Effective leadership skills.
• Effective supervisory skills
• Organizational skills.
• Time management skills.
• Entrepreneur mindset.
• Superior communication skills – Oral & Written.

Personal Attributes:

• Energetic
• Pleasant/ people personality
• Ability to see the bigger picture
• Methodical but not rigid
• Persistent but not pushy
• Ability to take initiative
• Willingness to learn and try different things
• A winning attitude
• Self-confident and Mature
• Team player

Key Performance Indicators, KPIs: 

• Clients. Scoring clients  by visiting new ones and ensuring we only do business with clients who meet our criteria
• Collection within 30 days. Ensure new clients sign recruitment agreements. 
• Monthly meeting with managing partner for business strategy formulation 
• Contacting at least five employers daily to cultivate a relationship and remain top of mind and ensure repeat business.

Score Card Areas:

• Client Relations
• Leadership/Staff Management
• Recruitment Management
• Organizational skills/Follow Through
• Business Development 
• Personal Branding