Client Relationship Manager at Mwananchi Credit Ltd

ResponsibilitiesThe role will lead and promote a positive culture to improve customer experience, handle and resolve client queries and complaints, and provide timely feedback in a way that promotes the brand and grows the business.Requirements

• Diploma or BA degree in business, communications and related fields.
• Experience in customer services at least 3 years in a management role
• Good interpersonal skills and ability to influence and negotiate at different levels
• Excellent communication skills necessary for interaction and negotiation
• A high degree of integrity, dependability, and confidentiality
• Good planning and organizational skills

Interested and qualified candidates should submit their applications via email by 11th November 2023