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Fast Choice Limited, was established in the year 2000 with an objective of being among the major office furniture solutions provider in the East African Region. Over the years, we have continuously provided our happy customers with furniture that meets their expectations while remaining very competitive in the market. We have since expanded our operations by starting local production of customized office furniture and institutional furniture to cater for learning institutions which has been running since 2010.
The Key Account Manager Executive will have full ownership of Fast Choice Limited’s customer relationships and business growth in the Coast Region. The role is primarily sales-driven (80%), focusing on business development, key account management and revenue growth, while also supporting order coordination and collections (20%) to ensure seamless execution and cash flow.
This role requires a highly independent, commercially minded professional capable of managing regional clients, stakeholders and internal coordination with Head Office.
Key Responsibilities
Sales & Business Development – 80%
Business Development & Market Expansion
- Act as the primary Fast Choice Limited representative in the Coast Region
- Identify, pursue and convert new business opportunities across public and private sectors
- Build, maintain and grow strategic relationships with key decision-makers, consultants, contractors and institutions
- Lead strategic stakeholder engagement initiatives to position the company for upcoming opportunities
- Manage prequalifications, tenders, RFQs and proposal submissions from initiation to submission
- Develop and maintain a strong, active sales pipeline, providing regular updates to Head Office
Sales & Key Account Management (End-to-End Sales Cycle Ownership)
- Drive revenue growth for assigned key and strategic accounts
- Manage the entire sales cycle, including:
- Lead and opportunity identification
- Client engagement and needs assessment
- Quotation preparation and submission
- Negotiation and deal closure
- Prepare, submit and follow up on quotations, negotiations and contracts to closure
- Maintain strong, long-term client relationships to ensure repeat business and referrals
- Monitor client satisfaction and proactively address issues to protect and grow accounts
- Ensure accurate, timely and compliant preparation of all sales-related documentation
Sales Reporting & Performance Tracking
- Submit daily, weekly and monthly sales reports covering:
- Sales pipeline status and closures
- Client engagements and follow-ups
- Regional business opportunities and forecasts
- Maintain accurate and up-to-date CRM records and customer data
- Track conversion rates, sales cycle timelines and pipeline movement
Order Coordination & Debt Collection – 20%4. Order Coordination & Delivery Oversight
- Coordinate order processing following successful deal closure
- Liaise with Operations, Logistics and Production teams to ensure timely execution
- Track delivery schedules, installations and project handovers
- Conduct site visits and inspections where required
- Resolve site-level, delivery or execution issues promptly to maintain customer satisfaction
Collections & Revenue Assurance
- Support and follow up on collections for all Coast Region accounts
- Ensure invoices are issued accurately and on time
- Follow up payments in line with agreed credit terms
- Escalate overdue accounts to Head Office in accordance with company policy
- Provide weekly collections updates and aging reports
Qualifications & Experience Education
- Bachelor’s degree in Business Administration, Sales, Marketing, Management or a related field
Experience
- Minimum 5–8 years’ experience in business development, sales or regional operations
- Proven experience handling end-to-end sales cycles, including follow up, selling and collections
- Experience working with government, institutions, contractors or large corporate clients is an added advantage
- Strong understanding of regional market dynamics in the Coast Region
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