Collection Executive at Q-Sourcing Servtec Group

DUTIES & RESPONSIBILITIES:

• Follow-up with overdue customers over phone, serving notices and field visit
• Organize debtor list according to severity of delinquency, ensure all client are contacted and notify reporting manager on difficult accounts
• Keep track of assigned accounts to identify outstanding debts create a list of customers who have not made payments on daily basis and reporting
• Record new commitment to repay debt, determine if debt can be collected and accordingly recommend for recovery
• Accountable for reducing delinquency for assigned accounts
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Providing customer service regarding collection issues, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments and customer reconciliations

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Must have Collection/Credit exposure
• Must have excellent communication and inter-personal skills
• Understanding of retail finance Must have experience in debt collection and credit management
• Commerce or Finance Graduate
• Between 8-10 yrs. of experience
• Relationship building
• Communication &Interpersonal skills
• Presentation skills.
• Debt Collection
• Credit management