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  • Posted: Feb 19, 2026
    Deadline: Not specified
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    Choice Microfinance Bank is a community based microfinance bank headquartered in Rongai, Kajiado County, Kenya. We offer a full range of Microfinance banking and financial services with a level of personalized service that we hope will exceed your expectations. Please come visit us and we will tailor our services to meet your specific financial needs. Vis...
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    Collections Officer

    • Choice Bank is seeking a detail-oriented and proactive E-Bike Finance Collections Officer to manage and oversee collections for our E-Bike financing products. The role ensures timely recovery of payments, effective customer engagement, and compliance with internal policies and regulatory requirements.

    Key Responsibilities

    • Monitor and manage customer repayment schedules for E-Bike financing.
    • Follow up with customers to ensure timely collection of outstanding balances.
    • Resolve payment-related issues and provide guidance to customers on repayment options.
    • Maintain accurate records of collections, arrears, and recovery actions. Prepare regular reports on collections performance and outstanding balances.
    • Collaborate with sales, finance, and operations teams to improve collection efficiency.

    Qualifications & Skills

    • Diploma in Finance, Accounting, Business, or related field.
    • 2-4 years' experience in collections, loan recovery, or finance operations.
    • Strong knowledge of payment processes, reconciliation, and customer follow-up.
    • Excellent communication, negotiation, and problem-solving skills.
    • Customer-focused, persistent, and results-driven.

    Check how your CV aligns with this job

    Method of Application

    Send Applications to: hr@choice-bank.com

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Average Salary at Choice Microfinance Bank
KSh 58K from 1 employee
Mysalaryscale.com
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