Stan Consulting Group Limited was established in the year 2009, with an objective of providing a wide range of consulting services to our clients. We (SCG Ltd) are NITA Approved trainer (NITA/TRN/805) and IHRM registered trainer (IHRM C00304).
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Plans unit annual operations budgets and submits to the Group CEO for approval.
Develops marketing strategies (in liaison with sales team) and assists in creating effective, costefficient sales campaigns.
Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
Holds regularly scheduled managers meetings to ensure that every unit is operating efficiently and profitably.
Customer Focus
Regular communication with customers to increase customer satisfaction
Resolves any customer complaints that unit managers are unable to rectify
Preparing reports on customer feedback and market intelligence with recommendations
Design and implement robust marketing and customer reward campaigns(monthly).
Act as quality champion and ensure the brands are strong in the market in quality reviews
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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