Commercial Manager at Stan Consulting Group Limited

Essential Duties and Responsibilities.

• Business Development and Sales
• Plans unit annual operations budgets and submits to the Group CEO for approval.
• Develops marketing strategies (in liaison with sales team) and assists in creating effective, costefficient sales campaigns.
• Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
• Holds regularly scheduled managers meetings to ensure that every unit is operating efficiently and profitably.

Customer Focus

• Regular communication with customers to increase customer satisfaction
• Resolves any customer complaints that unit managers are unable to rectify
• Preparing reports on customer feedback and market intelligence with recommendations
• Design and implement robust marketing and customer reward campaigns(monthly).
• Act as quality champion and ensure the brands are strong in the market in quality reviews

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.