Commercial Project Support (B2B) at BURN

About the role:
BURN is looking for commercial project support (B2B) whose role will encompass a diverse set of responsibilities aimed at ensuring the success of commercial projects and aligning with organizational goals. The role involves coordinating projects by liaising with stakeholders, tracking progress, and evaluating and improving project processes for enhanced efficiency.

Additionally, the support position entails the development and management of key performance indicators, assessing project implementation, gathering insights, and playing a pivotal role in developing and implementing strategies to counter the impact of counterfeit products on the business.

 Moreover, the role extends to project coordination, involving the design of information-sharing centers and maintaining accurate project documentation, while also acting as a liaison for effective communication among internal teams, clients, and vendors.

Duties and Responsibilities

Project Management

• Collaborate with project managers to support the planning, execution, and monitoring of commercial projects. Assist in setting project timelines, milestones, and deliverables.
• Support to Project Managers: Provide administrative support to project managers, including scheduling meetings, managing calendars, and organizing project-related activities.
• Resource Management: Assist in resource allocation, tracking, and optimization to ensure efficient utilization within project constraints.
• Project Coordination: Assist in coordinating commercial projects by liaising with stakeholders, tracking project progress, and ensuring adherence to timelines.
• Process Improvement: Continuously evaluate project processes and workflows, recommending and implementing improvements for enhanced efficiency and effectiveness.
• Cross-Departmental Collaboration: Work collaboratively with other departments to gather project requirements, align on goals, and ensure effective communication channels are established.
• Market Evaluation and Monitoring: Travel to different markets to evaluate and monitor the implementation of commercial projects, gathering valuable insights and identifying areas for improvement.
• Maintaining Country Managers KPIs: Develop and manage key performance indicators (KPIs) for Country Managers, regularly monitoring and reporting on their performance to ensure alignment with organizational goals.
• Own the commercial counterfeit strategy: tracking and reporting on counterfeiter activities and working closely with other departments to develop and implement strategies to minimize the growing impact of counterfeit products on BURN's business.

Project Coordination

• Support commercial managers by designing information-sharing centres to increase visibility on key items such as AR, sales, inventory supply, and budgets.
• Documentation and Reporting: Maintain accurate project documentation, including project plans, progress reports, and meeting minutes. Compile and analyze data to generate insightful reports for stakeholders.
• Stakeholder Communication: Act as a liaison between internal teams, clients, and external vendors. Ensure clear and timely communication of project updates, requirements, and expectations.
• Risk Assessment and Mitigation: Identify potential risks or issues affecting project timelines or quality. Collaborate with the team to develop and implement mitigation strategies.
• Quality Assurance: Conduct regular quality checks on project deliverables to ensure alignment with established standards and client expectations.

Data Analysis & Reporting

• Documentation and Reporting: Prepare and maintain project documentation, reports, and presentations. Collect, analyse, and summarize data to facilitate informed decision-making.
• Communication and Collaboration: Facilitate communication among team members, clients, and vendors. Serve as a point of contact for project-related inquiries and ensure effective information flow.
• Process Improvement: Contribute, document and report project processes and workflows to increase efficiency and productivity.

Skills and Experience:

• Bachelor’s degree in business administration, Project Management, or related field.
• Proven experience 3 years in a project support or coordination role, preferably within a commercial or corporate environment.
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Proficiency in project management tools and software (e.g., MS Project, MS PowerPoint, MS Excel).
• Excellent communication skills, both written and verbal.
• Detail-oriented with a focus on delivering high-quality work within deadlines.
• Ability to work collaboratively in a team and interact effectively with stakeholders at all levels.
• Analytical mindset with the capability to gather and interpret data for decision-making purposes.