Commercial Sales Manager at Summit Recruitment and Search

Duties        

• Provide strong leadership to the sales team, fostering a collaborative and high-performance culture.
• Recruit, train and mentor sales consultants to enhance their skills and capabilities.
• Set clear performance targets and provide regular feedback to ensure individual and team success.
• Distribute enquiries to the team, support consultants with quoting, itinerary design and questions, and ensure out of hours / off duty team availability
• Responsible for assigning new agents to consultants.
• Manage and drive sales performance with specific focus on sales targets and conversion, turnaround time and overall customer experience.
• Assist with the maintenance of agent relationships
• In partnership with other unit Sales Managers, conduct and manage regular sales meetings.
• Develop and implement effective sales strategies to achieve revenue goals and market expansion.
• Identify key market trends, customer needs, and competitive landscape to inform strategic decision-making.
• Collaborate with the marketing team to align sales strategies with overall brand positioning.
• Implement and utilize business intelligence tools to gather and analyse relevant data.
• Stay informed about industry trends, competitors, and market dynamics to make informed strategic decisions.
• Monitor and analyse revenue performance, identify areas for improvement and implementing corrective actions.

Requirements

• Minimum 15 years experience in the broader industry sector (hospitality & tourism).
• Proven track record of success in sales management, particularly in the tourism or hospitality industry.
• Strong leadership and team management skills with the ability to inspire and motivate a sales team.
• Excellent communication skills and a responsible go-to person.
• Proactive mindset, and the ability to organize, motivate and encourage a team.
• Ability and willingness to lead by example and find commercial solutions to problems.
• Sharp commercial awareness, aligned with international sales requirements and expectations.
• Ability to find commercial solutions to problems.
• Strong administration and organizational skills with great attention to detail.
• Ability to work well under pressure.
• A service delivery mindset and a strong customer service focus.
• Experience in delivering results in a performance-oriented and fast-paced sales environment.
• Experience in and willingness to handle issues outside of office hours when required.

Deadline for applications: 30th March, 2024