Communications Assistant, SC5 at World Food Programme (WFP)

JOB PURPOSE

To perform general administrative and some specialized communications processes that support the creation of communications content and the delivery of communications services aimed at maintaining and enhancing WFP’s visibility and reputation and supporting fundraising activities.

KEY ACCOUNTABILITIES (not all-inclusive)

• Provide coordination, administrative and specialized services, to support staff in the development, preparation and execution of communications campaigns for target audiences.
• Monitor and coordinate materials, schedules, facilities and clearances, and provide support for special events, and video/film, photographic and radio projects.
• Conduct clearly defined research and prepare reports and provide data that enables informed decision-making.
• Monitor traditional and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies.
• Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards.
• Distribute communications guidelines for WFP staff to refer to when creating content.
• Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate, organised and readily available for others to access.
• Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries.
• Liaise with WFP staff and the media in a timely manner, to support aligned activities and an effective approach to communications within WFP.

STANDARD MINIMUM QUALIFICATIONS

• Education: Completion of secondary school education. A post-secondary certificate in Communication or related studies is desirable.
• Language: Fluency in oral & written English language. 
• Experience: 4 years experience in the area of communication with emphasis on content creation and the delivery of communications services aimed at maintaining and enhancing visibility and reputation of an organization.