Communications Designer at Alight

The Role

The Communications Designer will support the Director to deliver on the objectives of the Co-Creation Team. You will, in coordination with the Director of Co-Creation, the Global Programs Team, and country teams, work to guarantee customers co-create all of Alight’s programming. As part graphic designer and part visual storyteller, you will equip teams with tools for putting co-creation into practice and craft and package beautiful and compelling stories to share with the global team and beyond. You will bring design excellence and inspiration to all projects.

Building a shared organization takes time and intention. We will always be becoming Alight, which means your work will evolve as well. For now, here’s how you could anticipate spending your time:

Bringing Ideas, Stories and Concepts to Life – 90%

This position is responsible for working with teams and communities to bring voices, stories and concepts to life. You will identify opportunities for design, imagine new possibilities and bring those ideas to life through engaging visual narratives.

• Work closely with the Co-Creation team and country teams to create a shared definition of co-creation.
• Lead in the development of tools and trainings to unleash co-creation across the organization.
• Build playbooks that showcase impact and allow teams to replicate and scale.
• Create compelling visual narratives that communicate user stories, strategic solutions and bring visibility to the impact of the process and services.
• Work on projects that spread across print to interactive projects for screens, devices, and space.
• Act as a bridge to the engagement teams ensuring they are well informed about co-creation in Alight.
• Work alongside global support team to build co-creation into grants and proposals.
• Contribute to the design of new programs and support implementation.
• Participate in crisis response, along with colleagues from across the organization, to design and support emergent responses.
• Create assets to support every aspect of implementation from concept to build out to packaging.

We’re looking for the following technical competencies:

• Fluency with Adobe Creative Suite, including InDesign, Illustrator and Photoshop
• A diverse portfolio, featuring with a range of mediums from print design and presentations to iconography and illustration
• 5-7 years of professional experience
• Strong design fundamentals (color, form, type, layout) and the ability to experiment
• Keen attention to detail and execution in craft
• Experience in web design and digital applications
• The ability to thrive and multi-task in a highly energetic, fast-paced environment
• Cross cultural design experience
• A high level of production experience (final production for print, web and mobile) in a fast-paced, deadline-oriented environment.
• Extremely organized and diplomatic. You have the ability to communicate effectively when setting and managing deadlines and schedules.
• Experience with human-centered design
• Flexible, flexible, flexible: we respond to opportunity as it arises and it rarely fits our schedule

Qualities top candidates will:

• Be deeply human-centered. You want to be part of putting customers in the center of Alight.
• Be comfortable traveling to refugee settlements and Alight programs worldwide.
• Have experience working in diverse global contexts.
• Have a deep sensitivity and respect for people. Understand the importance of permission.
• Intercultural awareness and experience.
• Careful to seek guidance and partnership to navigate new experience.
• Thoughtful and careful about experience and how to hold peoples’ stories and experiences
• Be oriented to giving, not extractive. People are generally eager and open to share their stories and it is critical that we honor their trust and calibrate to their expectations. Interviews are an opportunity to share and be seen.