Community Liaison Officer at Save the Children

ROLE PURPOSE: 

Save the Children is seeking a stakeholder, operations and administrative management professional for a 4-year program. This project aims to strengthen agro-economies, climate resilience and well-being of smallholder tea farmers, women and children, in Nandi County through enhanced integration of climate sensitive sustainable land-management practices and access to carbon market finance. The project will reach smallholder farmers with climate-smart agriculture extension services and agroforestry, enhance reafforestarion/afforestation in community and protected areas, strengthening market linkages and supply chain infrastructure. This will be complemented by targeted nutrition awareness interventions.

The Community Liaison Officer (CLO) in the project area will act as a bridge between the project and the local community and county government, ensuring that the project's activities are well-understood and supported by the local population. This role involves a variety of responsibilities, including communicating project updates, addressing community concerns, ensure the project activities are implemented as per schedule & scope and facilitating collaboration between the project team and residents.

SCOPE OF ROLE:

Reports to: Agronomic Advisor

Staff reporting to this post: None

Country Dimensions:

Save the Children has been operational in Kenya since 1950. As of 2024, Save the Children operates throughout Kenya with 6 field offices. In 2024, we directly reached more than 695,000 people through our humanitarian and longer-term development work in Health, Nutrition, Water, Sanitation & Hygiene (WASH), Education, Food Security and Livelihoods (FSL), Child Protection and Child Rights Governance. The Country Office oversees several active awards from a variety of governmental and institutional donors, including some of our largest donors such as USAID, ECHO, LEGO, BHA, and FCDO 

KEY AREAS OF ACCOUNTABILITY : 

Project Implementation:

• Maintain regular communication with stakeholders to support project transparency and coordination. 
• Facilitate inclusive meetings and engagements between project teams, communities, and authorities. 
• Support the setup, coordination and functioning of project governance bodies and serve as their secretariat. 
• Disseminate project information to communities and stakeholders in a timely and culturally appropriate manner. 
• Receive, organize, and route communications and documents to relevant project personnel. 
• Ensure communities are kept informed and that communication channels remain open and responsive. 
• Capture and relay community concerns and support resolution processes with timely feedback loops.
• Maintain organized records of consultations, meetings, and stakeholder engagements. 
• Document lessons learned and best practices to inform adaptive project management. 
• Perform additional community liaison tasks as required by project dynamics.

Procurement and Supply:

• Support in managing procurement requirements of the field Office; implement procurement as per approved guidelines, procedures (Purchase Requests, Purchase Orders, Goods Received Notes, etc.) - Review of the procured items to ensure that they match the purchase request and are of good quality and quantity.
• Stock -TIMs; Receiving and reconciliation of items 
• Check the availability and prices of requested items in the local market; liaise with country office if procurement must be conducted there
• Prepare a weekly summary of all outstanding purchase requisitions, showing the current status of the items and the date which they are expected to be supplied to the projects
• Ensure the office is well stocked with necessary supplies stationeries and other consumables

Transport & Fleet:

• Ensure that SCI and hired vehicles are checked on a daily basis, and that regular service and maintenance is carried out as per agreed schedule
• Responsible for tracking of all vehicles on the fleet, including movement planning and day-to-day allocation
• Ensure vehicles have current and lawful documentation.
• Monitor fuel consumption and submit monthly reports
• Receive travel requests and maintain trip schedules and Staff Movement Board.
• Coordinate with incoming and outgoing travellers on pick up and drop times ensuring drivers are briefed of movement plans
• Ensure accommodation is arranged for travellers. 
• Fleet management support on reports and documentation.

Administration:

• Coordinate high-quality and cost-effective arrangements for meetings and conferences, including supporting the Administration Officer with accommodation and venue bookings at the field level.
• Develop shared electronic & manual files to ensure easy access to information
• Comply with all relevant Save the Children policies and procedures with respect to child safeguarding, code of conduct, fraud, health and safety, equal opportunities and other relevant policies

Human Resources:

• Collaborate with Human Resources to assist with staff recruitment, onboarding, and development.
• Ensure that staff training needs are identified and that staff are given opportunities to increase their competencies, capacities, and personal development.

BEHAVIOURS (Values in Practice) 

Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the implementing partners/actors accountable to deliver on their responsibilities.

Ambition:

• Sets ambitious and challenging goals, takes responsibility for own personal development.
• Widely shares own personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically on a global scale.

Collaboration:

• Builds and maintains effective relationships, with colleagues and external Partners 
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS and EXPERIENCE

• Bachelor’s degree in social science, development studies, economic (or similar discipline) is required.
• A minimum of four (4) years of relevant experience in communication & liaison.
• Local knowledge, language & understanding of Nandi context is required.
• Experience of working with the local government institutions is desirable.
• Competency in using Microsoft Office tool is required.
• Excellent command of Nandi & English language (oral & written) is required