Investigations Officer at Competition Authority of Kenya (the Authority)

Ref No. CAK/01.06/2022

Job Description

• Conducting investigations into consumer complaints/cases by evidence collection, interviewing of interested parties and preparing reports and investigation files for further review and approvals;
• Assisting in carrying out market screenings/mystery shopping into possible consumer infringements in the Kenyan economy;
• Assisting in educating and sensitizing consumers at the national level and preparing reports;
• Assisting in profiling and preparing database for Consumer Bodies in Kenya and participating in developing and implementing initiatives geared towards their creation, strengthening and recognition and preparing reports;
• Assisting in developing, reviewing and implementing guidelines, policies and procedures to enable the Department function effectively;
• Assisting in the development, documentation and implementation of procedures and processes in compliance with Quality Management System (QMS) and Information Security
• Management System (ISMS);
• Participating in hearing conferences and settlement agreements and assisting in drafting investigation and settlement reports;
• Assisting in carrying out awareness creation to stakeholders and engagement at various forums;
• Assisting in the development, review and implementation of policies and procedures to enable the department function effectively;
• Participating as a member in Kenya Bureau of Standards (KEBS) Technical Committees;
• Participating as a member in at least one of the Authority’s statutory committees to enable the Authority comply with relevant legislations;
• Participating in local, regional and international conferences;
• Participating in the implementation of cooperation frameworks; and
• Identifying and detecting emerging risks, mitigating factors and opportunities.

Job Specifications

• Bachelor’s Degree in Economics/Law or business related field from a recognized institution
• Shown merit and ability as reflected in work performance and results;
• Proficiency in computer applications;
• Good Communication skills;
• Interpersonal skills;
• Analytical skills; and
• Fulfilled the requirements of Chapter Six of the Constitution