Consumer Insights Executive at Flexi-Personnel

ROLE SUMMARY.

• Key objectives and expectations from this role. 
• Supporting the consumer insights manager in research management processes, ranging from:
• Research setup, facilitating functional processes and interpretation of insights to support decision-making.
• Conducting in-depth analysis to generate insights on consumer and brand health performance.
• Maintenance of trackers to aid in managing and tracking multiple research projects.
• Ensuring projects follow governance protocols during procurement and Contracting stages.
• Driving validation of documentation inputs and project set-up for commissioned studies.
• Effectively communicating regular research updates to key stakeholders.

ACCOUNTABILITIES.

• Process Management.
• Managing research processes from set-up to report delivery.
• Ensuring all governance protocols are adhered to at all stages of the research project.
• Ensuring all research inputs are promptly availed and accurately validated to reduce delay in timelines.
• Data Management.
• Collect, compile, and manage data from various sources.
• Ensure data accuracy, integrity, and confidentiality.
• Develop and maintain data dictionaries and documentation.
• Data Analysis.
• Analyse data to identify trends, patterns, and insights.
• Generate reports and status updates for internal stakeholders.
• Cross functional collaboration.
• Work closely with internal stakeholders across different functions to deliver on projects.
• Regular communication and updates to project team and internal stakeholders.

EXPERIENCE, SKILLS, KNOWLEDGE.

• General skills required
• Effective interpersonal skills to collaborate with diverse teams.
• Ability to handle multiple tasks and priorities.

Functional skills required.

• Strong research background particularly in consumer research.
• Agility in managing multiple projects and speed in delivering on short notice.
• Strong analytical and problem-solving skills.
• Ability to analyse data and extract meanings and/or trends.
• Strong attention to detail and accuracy.

Education / Qualifications / Experience Required

• University education in Mathematics (Statistics), Business, Marketing or Finance.
• Experience in managing research projects and using different research methodologies.
• Familiarity with communication tools e.g. MS Excel, MS PowerPoint and MS Word.
• Exposure to research and analytical tools e.g. R, SPSS, PowerBI, Tableau.
• Managing internal and external stakeholders.