Contracting & Administration Assistant at Angama

Key Responsibilities:

• The stewardship of Angama’s digital contracting with our global trade partners
• Growing Angama’s trade database and the administration of our CRM system
• Maintain organized records of all contracts, correspondence, and partner documentation.
• Provide general administrative support to the Sales team: Pre and post Tradeshow admin support, managing shared calendars, and tracking key deadlines related to contracting cycles

 Key Qualities of the Successful Candidate:

• Detail-oriented and finds satisfaction in an administration role well done
• Articulate both in the written and spoken word
• Naturally empathetic and easily holds others’ concerns
• Seamlessly adapts to differing requirements of trade partners from across the globe
• Understands that once a reputation is lost, it’s almost impossible to regain
• Continually curious about the travel industry and closely follows new trends
• Understands that hospitality is a 24/7 industry and that guest delight is everyone’s responsibility
• Understands the complexity and sensitivity of the travel industry’s distribution channels
• Can keep their sense of humour and sense of fairness at all times
• Purpose driven, and motivated to work within an impactful business
• Aligned with Angama’s values of Ubuntu, Respect, Honesty, Courage and Joy

 Key Qualifications:

• A relevant qualification with at least 2 years’ post-degree experience in the tourism or hospitality industries
• An eye for detail
• Good knowledge of Tourplan will be an added advantage