Corporate Communications Officer at National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA)

Job Purpose

• Responsible for enhancing corporate brand, image and visibility, creating, and sustaining goodwill and mutual understanding between the Authority and its publics.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

• N/A

Operational Responsibilities / Tasks

• Providing input in the development and implementation of communication policies, strategies, campaigns and departmental plans;
• Undertaking internal communication through designated channels;
• Participating in corporate activities and events;
• Carrying out print and social media monitoring;
• Assisting in media creation for media supplements, media appearances, documentaries, press releases and features;
• Implementing of the brand identity manual;
• Assisting in maintaining of customer and stakeholders’ database;
• Assisting in editing and designing of Authority articles and advertisement;
• Gathering and collating content for Authority’s newsletter, brochures and fliers;
• Assisting in the management of media customer complaints and queries;
• Assisting in updating and managing the website and social media; and
• Maintaining a register of customer complaints and queries.

Job Dimensions

Financial Responsibility

• N/A

Responsibility for Physical Assets

• Overall responsibility for laptops, desktops, printers, office equipment (printer, telephone)
• and furniture (table, cabinets and seats) of the Department.

Decision Making / Job Influence

• N/A

Working Conditions

• Office setting compliant with OSHA.
• Enhanced working relationship with other employees.
• Periodic national travels.
• Medical cover for self and family up to a maximum of four (4) dependents.
• Group Accident cover and life insurance.

Job Competencies (Knowledge, Experience and Attributes / Skills)

Academic and professional qualifications

• Bachelor’s degree in Journalism and Mass Communication, Public Relations, Communication Studies or Mass Communication from a recognized institution.

Previous relevant work experience required

• N/A

Other Requirements

• Professional membership in good standing where applicable;
• Computer literacy; and
• Fulfills the requirements of chapter six of the constitution.

Competencies and Skills

• Analytical skills
• Strong presentation skills
• Public speaking skills
• Excellent report writing skills
• Effective communication skills