Corporate Communications Officer at Retirement Benefits Authority

Job Requirements

• Bachelor’s Degree in any of the following disciplines; communication, public relations or its equivalent qualification from a recognized institution
• Proficiency in computer applications
• Fulfil the requirements of chapter 6 of the Constitution.

Key Responsibilities

The duties and responsibilities entail: -

• Handling customer queries and providing necessary assistance in consultation with the relevant Departments.
• Reviewing draft press/media releases and proactive responses to inquiries through the approved channels.
• Participate in planning outreach activities and media related meetings;
• Implementing design concepts for promotional materials that includes posters, cards, calendars, diaries, t-shirts, amongst other.
• Participate in editing RBA’s newsletters, brochures, handbooks, and manuals.
• Liaising with ICT Department to update the Authority’s website in consultation with technical team members; and
• Assisting in the review and implementation of the department’s Service Charter, monitoring and reporting on progress.
• Participate in creating and managing content on social media platforms, reviewing customer queries and providing guidance in consultation with the Senior Officer/Manager.

Key Competencies and Skills

• Analytical skills.
• Excellent communication and reporting skills;
• Interpersonal and negotiation skills; and
• Team player.