Corporate Team Leader Motor Underwriting at Britam

Job Purpose:

The role holder would be responsible for assessing risks in accordance with laid down underwriting procedures in the company and ensuring effective and efficient service delivery to customers within the corporate segment.

Key Responsibilities

1. Drive progress towards the goal to reduce UW costs and loss ratio of the motor business.
2. Coordinate with Manager ICT Infra and Service on driving increased use of analytics and automation in Underwriting
3. Review all applications for insurance –determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise.
4. Ensure all related activities to underwriting are properly coordinated and enforced
5. Prepare certificates and cover notes where necessary
6. Preparing policy documents, debit & credit notes & endorsements and authorizing them within authority limits
7. Lead in ensuring 100% compliance on motor vehicle valuations
8. Monitor and ensure compliance on pricing as per our underwriting manual and reinsurance treaties
9. Ensure 100% compliance on certificate management
10. Ensuring premiums are settled as per company policy
11. Assess the loss ratios and ensuring that only quality business in invited for renewal
12. Reviewing renewal terms, ensuring renewal notices go out on time and following up renewals to ensure high retention rate
13. Ensure timely preparation and dispatch of policy documents
14. Review of suspense items and follow up on outstanding requirements with a view to reconciling them on time
15. Timely processing of quotations and tender documents, credits and refunds.
16. Maintain a high standard level of customer service - responding to general underwriting inquiries (walk-in clients, telephone, and emails)
17. Liaise with intermediaries and direct clients on issues relating to their policies
18. Implement a credit control policy and ensure that premiums are debited and collected as required
19. Ensure regulatory compliance
20. Enforce compliance of underwriting guidelines
21. Delegated Authority:As per the approved Delegated Authority Matrix
22. Perform any other duties as may be assigned from time to time

Key Performance Measures

• Drive reduction in loss ratio, especially through increased automation where applicable
• Drive increase in UW efficiency
• Prevention of fraud
• Drive compliance with underwriting and reinsurance guidelines
• Drive periodic review of binder arrangements

Knowledge, experience and qualifications required

Knowledge, experience, and qualifications required

1. Bachelor’s degree in Business Related field
2. Professional qualification in Insurance (ACII or IIK)
3. 5-7 years’ experience in the insurance industry of which two must have been in a supervisory role
4. Knowledge and experience in the insurance sector
5. Good data analysis knowledge