Country Manager-Kenya at Kobo360

About the team

Kobo360 squad is made up of bright, innovative, and dynamic people. We are a team focused on innovation through technology to help solve modern world challenges in logistics. We work as a squad to innovate and execute on powerful solutions that will scale commerce and lift millions out of poverty. We are not an 8am to 5pm - sit in the office type of team but rather we enjoy working in the field, engaging with all our customers to get real time feedback and solve problems. We work hard and play even harder! We are an unmatched talented team optimizing the movement and distribution of goods across the world. Finally, we love tech, it is the driving force at Kobo, so be sure to be tech-savvy!

Are you the right fit to join the Kobo360 squad, the brilliant and fun team?

Who are you?

As the Country Manager for Kobo360 you will play a critical role in building and nurturing various channels for Kobo that will grow our business and raise our profile.This role will be the interface between the business and our key stakeholders (i.e. supply networks, customers, corporates,etc.).Your team will be on the frontline introducing businesses to Kobo while developing and testing new strategies around sales. You will work throughout the region to grow kobo for business across the country.You'll work closely with other teams like sales leads, sales, operations, marketing,finance,tech to support processes that scale and innovate kobo for Business from the ground up.You will be a highly motivated self-starter, with an engaging personality who thrives in a team environment.

Desired Attributes: 

• Excellent communication skills, since there is a lot of collaboration involved in sales.
• Strong negotiation skills: A track record closing out win-win deals.
• A deep understanding of the port operations market and its players
• Data analysis skills- including analytics, measurement, tracking and more.
• Attention to detail: An inclination to catch small details and improve upon them.
• Ability to influence through persuasive verbal and written communication
• Entrepreneurial, curious, and highly proactive behaviors are essential
• Negotiations skills
• Technical skills
• Interpersonal skills- Being able to relate to all staff members in a professional manne

You will

If you feel this is you we are describing above, then KOBO360 is the place for you!

• Work with product and Tech teams to deliver product outcomes for our customers and driver partners.
• Connect with clients and potential customers to help close key deals
• Execute in short-term sprints while setting and maintaining a long-term vision.
• Collaborate with senior management to develop continuous improvement methodology in key areas of service profit and growth, and use key performance indicators to drive and quantify cost optimization while maintaining customer quality and service.
• Lead a team to develop, deploy and deliver against operations metrics required for our business to meet customer needs and internal company goals.
• Working with local commercial banks and other debt and equity capital providers to raise the funding needed to grow business 
• Tech adoption: Taking the lead in driving customer and transporter adoption of all our tech tools 
• Operational excellence: Creating process around our key business activities and enforcing these processes to drive effectiveness, efficiency, customer and transporter satisfaction, etc 
• People management: Working with HR to identify the human capital needed to achieve our organizational goals. Driving productivity among staff and working with HR to incentivize high performing staff members

We're looking for someone who has

• 10+ years’ experience in Operations focused on trucking and large consumer-oriented brands.
• Min. 5  years of relevant experience in a startup company & operations business 
• Experienced in team management 
• Extremely proactive and upbeat with strong organizational skills.
• Strong organizational, leadership and communication skills
• Strong problem-solving skills with a strategic approach.
• Demonstrated success in leading, supervising, managing and developing managers, senior staff and high performance teams.
• Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
• Demonstrated success in managing (KPI’s) Key Performance Indicators.
• Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.

Benefits:

Employees' wellbeing is top priority for the Kobo team.

Kobo is an equal-opportunity employer, and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!