CPE Lead, East and West Africa at NielsenIQ

Job Description

• Understand NielsenIQ (NIQ) end-to-end process, from Input, Output, Commercial, Retailer and Client expectations & sentiment
• Bring the voice of the client into all internal business planning discussions across all Operational functions
• Regular communication with the Commercial team to ensure they are able to manage client expectations on data changes, quality and delivery
• Manage and engage with end-to-end business partners: Field, HR, NIQ Operating Centre, Data Science, Product Leadership, electronic Data Direct, Commercial, Retailer, Project Management, Panel Management
• If applicable, measure myVoice employee engagement scores and drive accountability
• Performance Management
• Promote Diversity and Inclusion – recruitment, development (including succession planning) and engagement
• Full understanding and control of the operational costs
• Mentorship and/or coaching
• Build meaningful relationships across all levels/functions in the organization to create and encourage a culture where the NIQ values are present
• Deeper understanding of other departments and NIQ solutions
• Understanding the Operational KPIs. Visibility of accountability, accuracy, actions and preventative measures
• Understand global practices. Challenge & innovate to drive process improvements
• Internal and external presentations

About you

You have extensive knowledge in research and analytics. You have the communication skill to translate it into conversation or presentations. While you may have worked with global cross-functional teams, you can also put your head down and focus on independent tasks and projects. You are able to see the big picture and ask the right questions. You challenge ways of working for a more effective outcome. You know how to interrogate data and you’re ready to influence what’s next.

Qualifications

• Degree
• 6+ years Manager experience
• Research / FMCG industry experience advantageous
• Microsoft Suite (Powerpoint, Excel, Word, Outlook)
• Excellent communication skills, collaborative
• Action orientated
• Agile/flexible
• Commercial Acumen; Client Orientated
• Creative Thinking
• Change Management
• Conflict Management
• Consistency/Reliability
• Decision Making
• Developing others
• Financial Acumen
• Interpersonal skills (Emotional intelligence)
• Innovative
• Leadership
• Networking and Influence
• Problem-solving
• Planning and Organization
• Relationship building
• Talent Management
• Time Management
• Strategic Thinking