Credit Administration & Collections Assistant at Sokowatch

Sokowatch is searching for a Credit Administration & Collections Assistant to be based in Kigali. The primary goal of this position is evaluating new credit requests, including checking credit ratings, deciding whether to allow credit to a debtor and advising on credit limits.

Location: Nairobi, Mombasa, Nakuru & Eldoret

Reports to: Financial Services Manager

Qualification and skills

• The ideal candidate must have previous experience 2-3 years of debt recovery, collections or credit control in a microfinance or business to business environment-
• Bachelor’s degree in Accounting or any other related field
• Excellent communication & people skills (written, verbal and telephone)
• Be able to multitask and handle several client accounts
• Persistent, assertive and competitive natured
• Good negotiation skills ,dependable and honest
• Ability to work unsupervised accompanied by strong work ethic.

Responsibilities;

• To carry out customer education on financial services
• Mobilize customers to utilize credit
• Coordinate booking of credit orders
• Maintain the relationship with the customer to ensure collections/retention
• Reach out to customers who have churned and win them back
• Be able to communicate with debtors in a clear and professional manner.
• Negotiate payment terms with debtors where appropriate.
• Kindly mention the town you would like to work