Credit and Business Development Manager at Micro Enterprises Support Programme Trust (MESPT)

Key Responsibilities

Strategic Leadership

• Develop and implement the MESPTs access to finance strategy in alignment with overall business objectives.
• Provide strategic direction on credit risk management and ensure compliance with policy, and regulatory requirements (where applicable).
• Prepare and execute departmental budgets and Key Performance Indicators

Strategy, Policy and Procedure Development

• Establish, review, and update financial inclusion strategy, credit policies and procedures to enhance credit quality and operational efficiency.
• Review and Recommend modifications in the Credit Policies and Credit Procedures Manual as new processes are identified or as processes are modified and are aligned to institutional objective and are in line with industry best practices and regulatory standards (where applicable).
• Contribute to development and implementation of institutional strategic documents and plans (e.g strategic plan, Fund raising strategy, budgets e.t.c)

People Management

• Lead, mentor, and develop a high-performing credit team.
• Foster a culture of accountability, Innovation, excellence, business partnership, continuous improvement, and sustainability within the credit department.
• Conduct performance evaluations and provide feedback and development plans for team members
• Lead the credit team to achieve key performance indicators (KPIs) and financial targets
• Develop and execute succession plan. 

Credit Operations Roles

• Member and coordinator of the Management Credit Committee
• Ensuring quality reviews of credit applications within the credit policy & best practice to ensure credit risk exposures are managed within the established limts appetite & standards
• Ensure thorough due diligence and adherence to credit underwriting standards and policy.
• Oversee loan contracting and disbursement processes.
• Oversee and ensure accuracy of data capture to Credit Management System.
• Oversee secure and safe custody of loan security documents.
• Facilitate Post credit approval monitoring and credit risk control which includes but is not limited to covenant monitoring, crafting of credit strategy for accounts on Close Monitoring or Watch-list, collateral compliance tracking, excess and arrears management
• Negotiate and develop special credit provision models with funding partners.
• Co-ordinate Product Management, Customer Service and Operations to ensure client satisfaction & develop and support the launching of new credit initiatives, products, developing enhancements and new product concepts

Reporting and Analytics

• Provide regular reports to senior management and the board of trustees on the credit portfolio’s performance and risk profile.
• Utilize data analytics to enhance decision-making and identify emerging trends.
• Provide product portfolio analysis and ensure product utilisation and volume tracking of all loan products and suggestions there on
• Review and maintain all field visit reports.

Business Development roles

• Develop/review business development framework
• Review and facilitate for approval of business development concepts for credit clients
• Undertake and provide market intelligence in relevant areas of MESPT credit focus.

Risk and compliance management

• Oversee the assessment and management of credit risk across MESPTs portfolio and take appropriate action as per credit policy.
• Implement risk mitigation strategies and ensure the effective monitoring of credit exposures.
• Conduct regular portfolio reviews and stress testing to identify and address potential risks.
• Implement data protection act, policies and guidelines in all credit maters.
• Conduct yearly regulatory review to identify any emerging issues for compliance.
• Prepare and share with management risk register on monthly basis
• Represent MESPT in all legal matters related to credit provision including attendant of court.

Monitoring, Evaluation, Accountability and Learning

• In liaison with the MEAL Manager, facilitate the development of the credit’s MEAL plan and ensure that effective mechanisms are in place to monitor activities and outputs and assessments for credit impact.
• In liaison with the MEAL Manager, facilitate evaluations for the credit interventions and assist with other assessments, including rapid or in-depth sectoral assessments of the credit work.
• Conduct regular client MEAL visits to collect data and assess the application of MEAL tools.
• Facilitate operational research for contextual understanding, identifying opportunities, vulnerabilities, capacities, and resources.
• Communicate learnings and analysis of monitoring data to ensure that management is able to make informed decisions on a timely basis to scale up and face operational challenges.
• Provide documentation on case studies and success stories.

Other Duties and Responsibilities

• As may be assigned by CEO

Key Result Areas

• Loan portfolio growth and quality
• Risk Management
• Outreach in respect to financial access and inclusion
• Fundraising amounts

Key Relationships

Internal

• The board of Trustees
• The Head of Finance and Administration
• The MEAL Manager
• Programme Managers
• HR Officer
• Credit Officer
• Program officers

External

• Financial Service providers (FSPs)
• Small and Medium Enterprises (SMEs
• Farmer Co-operatives
• Small Holder Farmers (SHFs)
• Donors and financiers
• Development organizations
• Peer organizations
• Sacco Society Regulatory Authority (SASRA)
• Commissioner of Co-operatives
• County Executive Member Committee for Co-operatives; Chief officers, co-operative directors.
• AMFI (K)
• Consultants

Knowledge, Experience & Skills

• Preferably 8 years hands on managerial experience in corporate financial services and financing Small and Medium Enterprises (SMEs)
• Certification in Agricultural lending, sustainable finance, risk management will be an added advantage.
• In-depth knowledge of credit analysis, underwriting, and risk management including understanding of roll rate analysis and loss rate forecasting.
• Strong working knowledge of regulatory requirements and industry best practices related to credit /lending.  
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and make sound decisions under pressure.
• Proficiency in financial analysis software and other relevant tools.
• Effective communication skills: ability to articulate complex issues at an intuitive level to a variety of audiences including a non-credit or risk audience.
• Ability to challenge the norm and creatively provide solutions to business segments and clients deals in the face of adversity and challenge.