Credit Controller / Debt Collector – EdTech at Corporate Staffing

Key Responsibilities:

• Maintain the debtor’s book to ensure that the debt status is accurate and latest.
• Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
• Collect outstanding debts from clients and achieve collection targets. 
• Conduct field visits to clients to collect outstanding debts where necessary. 
• Contact debtors and implement payment schedules and terms.
• Assist the company to take legal action against defaulters.
• Prepare daily, weekly and monthly collection reports against target and share with the management team.
• Support reconciliation of consignment stock.
• Enforce and support in updating of credit control procedures and policies, in collaboration with sales, finance and other team members that ensure timely payments while maintaining a high level of customer retention.
• Report any payment issues to management or the appropriate team. .

Requirements (Attach proof of this with CV or cover letter)

• At least 2 years’ experience in debt collection or credit control.
• Proven collection success
• Positive history with protocols and procedures such as reporting, participation in team activities, engagement with teams and management.
• Collections experience in the publishing or educational sector is an added advantage.