Credit Controller at Express Shipping & Logistics (EA) Limited (ESL)

DUTIES & RESPONSIBILITIES:

• Credit Management.
•  Evaluating new credit requests and conducting client credit checks.
• Setting up the terms of credit for new clients as per credit policy, with guidance from supervisor.
• Coordinate with major credit insurance partners to determine credit risk prior approval.
• Liaise with GCFO and EXCOM on special credit approvals.
• Negotiating payment plans.
• Managing the collection of all payments and debts.
• Preparing statements and reports for the Management Accountant and the Group CFO.
• Liaising with internal and external customers.
• Timely managing debt collection processes.
• Manage the external debtor collector appointed.
• Monitoring Credit management internal controls and credit risk procedures.
• Proactively identifying high risk customers for effective credit risk management.
• Prompt Reconciliation of accounts and sending out statements for timely payments.
• Follow-up credit issues under Legal Department.
• Identify & mitigate all company bad debts and align with group credit policies on collection and provisions.
• Coordinate with internal & external auditors and provide debtors balances confirmations every end of the financial year.
• Sound Credit Policies.
• Implement any changes in credit management policy, such as the PFI model and any exemptions.
• Sensitization of team members on areas that affect them.

Additional Tasks.

• Adherence to professional conduct.
• Ensure Compliance to relevant Statutory, QMS Standards, Financial and Tax laws.
• Liaise with the ICT to ensure automation of the credit control processes.
• Regular reporting on credit control performance and any exceptional matters.
• Support the annual budget formulation process and monitoring.
• Implementation / close of gaps noted from reviews (ISO, other audit management reports).
• Ensure the customer database is always updated in the ERP.
• Any other duty assigned by management.

QUALIFICATIONS:

• Master’s degree in finance or a related field.
• Bachelor’s degree in finance or accounting.
• CPA (K) or ACCA certification.
• Minimum 3–5 years post-qualification experience.
• Fluency in English, both written and spoken.