Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.
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Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention
Making follow ups on debts in order to meet the set weekly, monthly and year to date collection targets.
Reconciling accounts that have been escalated from the AR team Monitoring debtor balances to ensure a reduction in DSO
Ensuring credit and collection policies and procedures are followed within the company Liaising with customers, as well as internal personnel including the sales team
Generating list of non-payers for stop order on services.
Liaising with external debt collection agencies to chase after difficult debtors
Recommending listing of bad debts with Credit Reference Bureau, and the delisting of payers Acknowledging receipt of customer debt related complaints and attending to the same
Attending to customer inquiry calls and queries. Reconciliation of disputed invoices.
Reconciliation of customer accounts so as to maintain an up to date ledger.
Ensuring credit policy is followed by all account holders
Ensure all invoices and support documentation are dispatched in good time to the clients from the billing department, in liaison with the accountants
Resolve any disputes or complaints from clients to ensure a good business relationship
Daily reconciliation of debtor’s accounts
Ensure that account statements are sent to customers regularly
Verify balance of account receivables to ensure all figures are accurate on the ledger
Develop, implement and periodically update the credit control policy in consultation with other stakeholders
Producing reports on debts and collections as and when required.
Taking a proactive role in managing and collecting debts of company debtors
Evaluating new credit requests and reviewing customers’ credit rankings with banks
Setting up of terms and conditions of credit
Following up payments as needed
Negotiating re-payment plans
Preparation of statements, client status reports and all relevant information as required Managing sales ledger
Minimum Requirements:
Bachelor’s degree or Background in Finance /Accounting.
4+ years of experience in credit control management in the service industry
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