Credit Manager at Co-operative Bank of Kenya

CREDIT MANAGER (REF:CBI /CO/06/25)

Reporting to: The CEO

Roles and Responsibilities

• Putting in place and implementing effective credit management, monitoring, collection and recovery strategies.
• Preparing, analyzing and submitting regular reports in relation to loan applications, disbursements, repayments, overdue accounts, recovery plans and risk exposures.
• Identifying, assessing, and evaluating risk areas in recovery and making appropriate recommendations.
• Ensures safe keeping and confidentiality of all member loan records.
• Verify eligibility of loan guarantors and advise accordingly.
• Maintain a departmental organizational structure sufficient to meet all goals and objectives.
• Manage the daily operations of the credit department in an efficient and effective manner.
• Achieve established departmental goals within defined timelines, as well as define and implement a measurement of acceptable staff performance to safeguard the Sacco’s loan portfolio.
• Ensure that all securities/collaterals are perfected, charged, recorded and maintained under lock and key. 
• Undertake periodic review of securities held against all non-performing facilities to ensure these are perfected and that no dilution happens during the debt recovery period.
• Conduct various assessments and audits to ensure departmental procedures are achieving accurate and desired results.
• Implement data clean-up procedures and corresponding changes when necessary and as appropriate to ensure correct and up to date credit data at individual and corporate level is maintained.
• Ensure timely disbursement of approved loans in liaison with finance department.
• Ensure the recovery of outstanding amount and ensuring the process of realization of securities is handled procedurally in order to avoid delay through intermittent ligation while at the same time ensure that the defaulting client’s rights are respected in order to avoid potential risk exposure to society through litigation or adverse publicity.
• Plan and coordinate the debt recovery process with various service providers (Lawyers, Valuers and Auctioneers) to avoid undue delay and recovery costs escalation.
• Appraise and certify all loan applications and forward the same to the Credit Committee for approval.
• Verify and certify supporting documents for all loan application and advice accordingly.
• Approve loans within the limit and facilitate further approval by the CEO/Credit Committee for loans above the limit.
• In liaison with the marketing departments, develop and review the loan products periodically.
• Reviewing capacity needs, supervising and initiating training needs for the personnel in the credit department.
• Monthly, quarterly, and annual preparation of loan portfolio reports.
• Collections of defaulted loans/Physical recoveries.
• Ensuring that the branches are maintaining loan registers.
• Ensuring that the monies are deducted from the BOSA accounts.
• Preparation of PAR and delinquency schedules.
• Prepares and generates SASRA reports monthly.
• Ensures that loans are recovered, and member accounts are reconciled daily.
• Setting and evaluating performance of credit staff across the Sacco.
• Efficiently manage the Credit committee meetings (scheduling and agenda) and record minutes.
• Performing other duties as may be assigned from time to time.

 Minimum years of experience required to be appointed to the position: 

• Bachelor’s degree in finance, Accounting, Banking, credit management or any other related with CPA (K) and CCP Certified Credit Professional) qualifications.
• A diploma in cooperative management or Credit Management will be an added advantage.
• Minimum of five (5) years’ relevant experience in credit administration or loan management gained from working at management level in a financial institution.
• Knowledge of SASRA regulations will be an added advantage

Other competencies:

• Strong analytical skills, excellent communication, negotiation skills and interpersonal skills, focused, self-driven and attentive to detail.
• Computer proficiency in computer application, especially in accounting packages and Microsoft Office Suite of Packages