Custody Services Operations Officer at I&M Bank

REF: CSOO/7/2021–CUSTODY SERVICES OPERATIONS OFFICER

This role will be responsible for processing of equity settlement in line with laid down procedures and all regulatory requirements. Carrying out Money Market Settlements and General Banking activities in line with laid down procedures and all regulatory requirements. Processing primary market Treasury Bonds and Treasury Bills tenders and settle successful bids on value date. Performing the day-to-day corporate actions’ processing in respect to processing of mandatory, voluntary corporate actions events and Proxy Voting including the timely dissemination of information to clients and disbursement of income proceeds. Carrying out payment and General Banking activities in line with laid down procedures and all regulatory requirements. Performing reconciliation of accounts and control activities in line with laid down procedures and all regulatory requirements and carrying out billing process as per laid down procedures.

KEY RESPONSIBILITIES:

The Incumbent will report to the Head of Custody Services and will be responsible for:

Equity Settlement

• Processing client instructions promptly on receipt
• Pre-matching of trade transactions ensuring that daily reconciliation is completed before market deadlines and that negative affirmations are sent to the exchange/brokers within stipulated deadlines.
• Escalating any transactions that may cause trade failures to the line manager for resolution
• Ensuring that all Client requirement/communication/ queries are responded within 2 hours of receipt and holding response to be sent in case the final response requires further investigation.
• Immobilisation of Securities

Money Market Settlements

• Processing client instructions promptly on receipt.
• Confirming successful bids with the Central Bank of Kenya and advicing Clients
• Timely transfer of funds to the clients cash account to avoid failed equity or bond trade settlements and promptly escalating any  pre-funding issues to the respective supervisor.
• Ensuring prompt processing of clients term/ call deposit instructions and dispatching deposit certificates to clients on receipt.
• Ensuring pro-active management of client trades to reduce the chances of failure of client instructions.
• Ensuring correctness of entries with respect to funding, proceeds and tax liabilities thereof to the Client(s) cash accounts.
• Ensuring that all Client requirement/communication/ queries are responded within 2 hours of receipt and holding response to be sent in case the final response requires further investigation.

Corporate Actions Processing

• Ensuring that information relating to all Corporate Action announcement is captured accurately complete and timely in Innova and sent to clients.
• Ensuring that for all corporate actions events and especially those related to voluntary / with options are processed in a timely, complete and accurately manner and released to clients / depository respectively within agreed SLA and before market deadlines.
• Ensuring monitoring for receipt of Corporate Action entitlements and where required pro-actively follow-up with the companies to ensure receipt of client entitlements on or before due date.
• Ensuring all cash and securities proceed are reconciled and processed on timely manner and cash proceeds are credited to client’s account upon cheques clearance or receipt of RTGS.

Payment and General Banking activities

• Processing of payment instruction in a timely manner (cheques/ RTGS/ Book transfers)
• Banking of client cheques for clearing and uplifting to clients’ accounts on clearing.
• Ensuring that all Client requirement/communication/ queries are responded within 2 hours of receipt and holding response to be sent in case the final response requires further investigation

Reconciliation of Accounts/ Control & Admin Process/ Billing

• Reviewing all reconcilable accounts on a daily basis and complete reconciliations of the same by 12 noon and ensuring timely resolution of outstanding items within the agreed age limit.
• Carrying out monthly reconciliations of CBK holdings.
• Receiving client instructions and carry out call back where required and distribute the same to the respective team members.
• Account opening process; Innova/ Central Depositories (CDSC/C BK).
• Filing of Documents and Archival.
• Reconfirming custody fees billing for each client at the end of every month and sending invoices to the respective clients
• Passing all accounting entries for all fees received.

PERSON SPECIFICATIONS

• A bachelor’s degree in any business related field
• At least three-year Banking or relevant experience
• Good working knowledge capital markets regulatory requirements
• Have a good understanding of all settlement related functions
• High level of accuracy and attention to detail
• Excellent time management skills & proactive in all aspects
• Must be able to perform optimally under pressure and with strict deadlines
• Ability to learn new systems fast
• Resilience and drive
• Experience in reconciliations will be an added advantage