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  • Posted: Mar 11, 2021
    Deadline: Mar 19, 2021
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  • City Eye Hospital is a social venture that provides quality and affordable eye care to people living in East Africa. Our primary mandate is to provide affordable and accessible eye care. Accessible on both fronts of location and price.
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    Customer Care Representative

    Our Ref: CEH/HR/REC/017/2021 Terms of Engagement Permanent
    Department: Client Relations Place of work:

    Reporting to: Client Relations Manager No. of Vacancies 1

    Main Purpose of the Role

    The incumbent shall be responsible for receiving patients at the reception, bill patients for services required, and manage appointments and respond to queries as appropriate.

    Qualifications

    • Diploma or higher in any business-related field or social sciences.
    • Certificate in Front Office/Customer Care Management/ Client Relations/ Public Relations shall be an added advantage
    • 2 years’ experience in a similar role.
    • Attention to detail.
    • Excellent Interpersonal communication and Customer Care Skills.
    • Must be computer literate
    • Ability to work effectively both independently and as part of a team.
    • Demonstrated ability to uphold and align oneself with the core values of city eye hospital.
    • Able to and willing to work in Nyeri and/or any other place that they may be deployed within Kenya.

    Method of Application

    Interested and qualified candidates to make their applications through careers@cityeyehospital.or.ke latest by COB 19th March 2021 with the subject line being the role applied for and the reference Number indicated. E.g., ‘’
    Administrative Assistant – CEH/HR/REC/016/2021’’.

    The application must include;

    • An up-to-date CV, not more than 3 pages long, with the current and expected remuneration indicated in the CV.
    • A one-page document in PDF format explaining how their personality aligns to the core values of City Eye Hospital.

    .
    We are committed to grant you a great applicant’s experience, and we do not discriminate against gender, religion, marital status or any other diversities. All applications shall be accorded due consideration but due to the high volume of the same that we receive, we shall only be able to contact the shortlisted candidates. Applicants who fail to adhere to the application criteria indicated and do not meet the qualifications highlighted shall automatically be disqualified

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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Average Salary at City Eye Hospital
KSh 29K from 2 employees
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