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Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary. Thousands of retailers a...
About The Role
Working closely with the Global Head of Marketing, the CX Manager will be responsible for the Customer Lifecycle management from quality acquisition to the retention of clients. You will be responsible for driving the customer growth plan to hit commercial targets and interfacing cross-group. Your passion for customers will shine through as you creatively find new ways to improve customers experiences and customer journeys.
Role Location: To be based in any our operating countries
Requirements:
Great to have:
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