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JUMO is a platform that provides transaction and predictive technology for Mobile Network Operators and Banks.
About this job
As Customer Intelligence Senior Analyst, you are curious and energized by a deep understanding of what customers care about, what their motivations are, what drives their behaviour, and how these fundamental needs translate to compelling product experiences that customers love and advocate. You will be accountable for developing actionable customer insights, by identifying and quantifying the opportunities to improve value for our customers, business and partner digital ecosystems. You will report to the CI & Marketing Manager in the GNM Customer Success Team.
You will
You will need
Bonus if you have
We ask a lot of each other at JUMO, but we give a lot too.
You will love
Remote First
You will be based in Kenya. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Nairobi for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.
Diversity and Inclusion
At JUMO, we believe that diversity strengthens our teams and we strive in our recruitment process to create an environment where people from every background can collaborate and prosper and be themselves.
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