Customer Service Representative at Talent Grid Africa

This role is ideal for someone who has worked in:

• Banking
• Telecommunications
• Debt collection
• Call center environments
• If you understand service standards, performance targets, and the discipline required in fast-paced operations this opportunity was designed with you in mind.
• Location: Westlands, Nairobi
• Salary: Ksh. 35,000

We are looking for professionals who can:

• Handle inbound and outbound calls with confidence
• Manage customer accounts accurately
• Follow up on outstanding accounts professionally
• Maintain detailed interaction records
• Resolve complaints effectively
• Build strong relationships with high-end international clients
• Meet individual and team KPIs consistently