Customer Services Officer at Mission for Essential Drugs and Supplies (MEDS)

Key Responsibilities:

1. Coordinate timely and accurate order upload through the front end.
2. Coordinate the communication of order being processed to all stakeholders.
3. Word hand in hand with Supply Chain Officers to gather information related to stakeholders.
4. Work with Monitoring & Evaluation to coordinate storage of Proof of Delivery (PODs)
5. Compile Service Delivery Reports
6. Supervise Customer Services Assistants

Candidate Profile:

1. Bachelor’s Degree in Business related qualification
2. Diploma in Pharmacy will be an added advantage
3. 5 years’ experience in customer services
4. Previous experience in USAID funded projects an added advantage