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  • Posted: Mar 11, 2021
    Deadline: Not specified
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  • Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights.
    Read more about this company

     

    Customer Support Agent (German Speaking)

    We are looking for detail-oriented, thoughtful, and customer-centric individuals, with proficiency in the German language, to join our Kenyan team. You will be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

    Benefits

    • The flexibility of working from home without having to go to the office
    • Work with clients in the USA, EU, and elsewhere
    • Extensive opportunities to learn from, and work with, high-performing colleagues

    Skills

    • Excellent written and verbal German communication skills
    • Strong problem-solving skills
    • Sense of humor

    Duties

    • Diagnose and solve the customer's’ problems
    • Communicate effectively via email and chat with our customer
    • Coordinate effectively with peers and your manager
    • Contribute to a high-performance and friendly workplace culture

    Attributes

    • Personal integrity
    • Can-do attitude
    • Team player
    • Continuous learner

    Method of Application

    Interested and qualified? Go to Influx on influx.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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Average Salary at Influx
KSh 42K from 1 employee
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